Question 1

How long is detoxification?

Accepted Answer

Depending on what you are detoxing from will determine the length of a medical detox. Typically it is anywhere between 3-8 days depending on the substances that have been abused, time using those substances, route of administration. All of these things can play a part in determining the length of a detox. However we promise to make the client as comfortable as possible through the whole process.

Question 2

How long is inpatient residential treatment?

Accepted Answer

Residential inpatient treatment stays can last anywhere between two weeks to three months. A lot of things come into consideration when determining the length of a client’s stay, but our goal is to get you as much time needed as possible. This is determined by the Clinical Team and progress of the client.

Question 3

How often will I receive individual therapy?

Accepted Answer

Individual therapy will happen two to three times weekly as needed determined by the clinical team. Individual therapy is a big part of long-term recovery and can be requested more frequently depending on acuity.

Question 4

Is my treatment confidential?

Accepted Answer

Treatment is confidential. The only ones allowed access to a client’s treatment documents are the individuals themselves or parties put on consent which is determined by the client.

Question 5

Do you accept insurance?

Accepted Answer

Yes, most large insurance carriers are accepted. An admissions specialist can help navigate the logistics of admissions.

Question 6

What are your private pay costs?

Accepted Answer

Cost is determined on level of care admitted into as well as treatment length. Please contact an admissions specialist today for more information.

Question 7

Will I have a roommate?

Accepted Answer

All rooms are semi private with a private bathroom.

Question 8

Can I bring my pet?

Accepted Answer

This depends on the certifications attached to a client’s pet. There is a difference between an emotional support animal (ESA) and a Service Animal. All pet admittance inquiries can be directed towards an admissions specialist.

Question 9

Do I need to bring my medications that I am prescribed?

Accepted Answer

Yes, please be sure to bring medications. However, medications may be subject to confiscation and/or re-evaluation based on medical and psychiatric recommendations.

Question 10

How do I tell my loved ones where I am going?

Accepted Answer

This varies depending on the situation. We understand that this process can be delicate and are available to walk the client and family through this challenging process.

Question 11

How do I tell my boss/ job where I am going?

Accepted Answer

This varies depending on the job. FMLA paperwork can be submitted on behalf of the client from 90210 Recovery. Leaves of absence for medical issues can also be granted depending on the job.

Question 12

What if I have legal issues?

Accepted Answer

We have worked with multiple court systems throughout the country, and are willing to submit any records needed regarding a client’s treatment and progress with client’s permission. It is common practice to provide admittance, progress and completions letters for clients that need legal assistance.

Question 13

Will my job find out I am in treatment?

Accepted Answer

No. The only way that a client’s workplace will find out that they are in treatment will be if they tell them or have them on consent with the treating facility. All files and records are confidential.

Question 14

Can my family come visit me?

Accepted Answer

After the detox process is complete, our clinical team will deem when this is appropriate. Our recommendation is that visits are with persons that are conducive to the individual’s recovery.

Question 15

Am I allowed to call friends or family from the facility?

Accepted Answer

Yes. Cell phones are allowed once the client steps into the residential phase. Typically our clients are allowed to sign their phones out for a couple of hours in the evenings. This depends on the clinical team’s recommendations of appropriateness.

Question 16

Do the clients get to leave the facility/ are there any outings?

Accepted Answer

Yes. Client’s leave the facility for medical appointments. Clients may also leave the facility for group outings such as activities. However, clients are not allowed to be off site without staff supervision.

Question 17

Am I allowed to smoke cigarettes/vape?

Accepted Answer

Yes, all tobacco products are allowed in designated smoking areas.

Question 18

Can I park my car at the facility?

Accepted Answer

Arrangement of the client’s vehicle can be made with our admissions specialist. Our goal is to make the admissions process as seamless and simple as possible and understand that logistics are sometimes part of this process.

Question 19

Do I get to keep my wallet and money while at the facility?

Accepted Answer

You may bring your wallet, money and any other personal property on site. However, these items are subject to being locked up.

Question 20

If I fly from a different state will someone from 90210 Recovery pick me up from the airport/ take me back to the airport when I leave?

Accepted Answer

Yes. Our operations staff is available for airport transportation. Typically, you can find our dedicated staff holding a sign to welcome you!

Question 21

Am I allowed to work while in treatment? Can I bring my laptop?

Accepted Answer

Yes. We understand that sometimes work responsibilities can’t be compromised. Our admissions specialists will coordinate a pre-admission agreement to ensure that work is not jeopardized.

Question 22

What if I have a business phone call or meeting that I need to be a part of while I am at the facility?

Accepted Answer

We can make the accommodations to allow that to take place. Our admissions specialists will coordinate a pre-admission agreement to ensure that work is not jeopardized.

Question 23

What do I tell my probation/ Parole officer? Or will the staff help me work that out once I get to 90210 Recovery?

Accepted Answer

We encourage our client’s to be transparent with their probation officers. We can provide acceptance letters prior to arriving as well as documentation of progress once they arrive.